よくあるご質問
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- Do you ship to my country?
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- Why am I being asked to pay additional fees upon delivery?
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You can cancel an order so long as the status of the order states, “in progress” or “ready to pick”. Please note that once the status states “ready to ship”, you cannot cancel your order. Click here to be taken to your order history so you can cancel your order.
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- How long does it take to ship my order?
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You can cancel an order so long as the status of the order states, “in progress” or “ready to pick”. Please note that once the status states “ready to ship”, you cannot cancel your order. Click here to be taken to your order history so you can cancel your order.
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- Why can't I track my Global Mail order?
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You can cancel an order so long as the status of the order states, “in progress” or “ready to pick”. Please note that once the status states “ready to ship”, you cannot cancel your order. Click here to be taken to your order history so you can cancel your order.
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- Where is my Global Post shipment?
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You can cancel an order so long as the status of the order states, “in progress” or “ready to pick”. Please note that once the status states “ready to ship”, you cannot cancel your order. Click here to be taken to your order history so you can cancel your order.
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- How do I create an account?
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You can cancel an order so long as the status of the order states, “in progress” or “ready to pick”. Please note that once the status states “ready to ship”, you cannot cancel your order. Click here to be taken to your order history so you can cancel your order.
お問い合わせ
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お客様の疑問解決にお役立ていただけるよう「よくある質問」とその回答集をご用意しています。お問い合わせ前に一度ご覧いただくことをおすすめします。
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